Stephen Covey talks about “Sharpening the Saw” as the 7th Habit in his classic book The 7 Habits of Highly Effective People. For Covey, this applies to individuals. However, this Habit can easily be adopted by companies and organizations.
One of the best habits my Team and I have acquired over the past 3 years has been a continual improvement, or “saw sharpening” habit honed via my involvement and participation in a Forum of CEO peers.
After each of our monthly Forum meetings, we go around the table and share feedback by answering the following 4 questions:
1. Did we use our time wisely?
2. What worked?
3. What didn’t work?
4. How could I have been a better participant?
The idea behind asking and answering these questions is that we improve the experience of each Member, as well as to improve the performance of our Forum group as a whole.
We have applied this at Lore Systems by making it a HABIT to ask and answer these 4 questions after EVERY meeting (standing meetings, staff meetings, sales calls, etc.), conference call and customer interaction.
The results have been phenomenal in terms of elevating the trust and collaboration of an already high-performing team.
Try it, and let me know how it works!
Featured image courtesy of mrsdkrebs licensed via creative commons.